Shipping policy

**Shipping Policy for ropadesi.store**

**1. Introduction**

This Shipping Policy outlines the shipping procedures and terms for ropadesi.shop and ropadesi.store, a drop shipping website that sources products from third-party websites. By using our services, you agree to comply with the terms outlined in this policy.

**2. Shipping Process**

When you place an order through our website, we act as an intermediary between you and the third-party websites. Here's an overview of the shipping process:

- **Order Placement**: You place an order for a product on our browsing platform ropadesi.shop.
- **Order Processing**: We place an order on the third party website/s on behalf of you.
- **Fulfillment**: The third party website/s processes and ships the order directly to Ropadesi apparel(OPC) Pvt, Ltd, Kerala India, we then ship your items directly to you thru any tracking enabled courier services like DHL, Fedex or Aramex.
- **Tracking Information**: Once the order is shipped, we provide you with tracking information, if available, to monitor the delivery status.

**3. Shipping Times**

Shipping times vary depending on your location. We aim to provide estimated delivery times for each product on our browsing platform ropadesi.shop, based on information provided by the third party website/s. However, please note that these are estimates and actual delivery times may vary due to factors beyond our control, such as customs clearance, weather conditions, and carrier delays.

**4. Shipping Costs**

Shipping costs are calculated based on factors such as your location, and the weight and dimensions of the package. Shipping costs will be displayed at checkout before you complete your order.

**5. International Shipping**

We offer international shipping to select destinations, subject to the availability of the product from the third party website/s and any shipping restrictions or regulations that may apply. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country, which are the responsibility of the buyer.

**6. Order Tracking**

We provide tracking information for orders whenever possible. You will receive an email with tracking details once your order has been shipped. Please note that not all suppliers may offer tracking services, and tracking information may not be available for certain orders.

**7. Order Changes and Cancellations**

Once an order has been placed, you may get approximately 30 minutes to make changes or cancel the order via the platform. It may not be possible to make changes or cancellations once the order status has changed to ''processed'' from ''ongoing'', Also we do not ship any order without receiving payments. 

**8. Returns and Refunds**

As a drop shipping website, we rely on third-party website/s and suppliers to handle returns and refunds. Each supplier may have its own return and refund policies, which will be communicated to you at the time of purchase. If you encounter any issues with your order, please contact us, and we will assist you in resolving the matter with the supplier.

**9. Contact Us**

If you have any questions or concerns about our Shipping Policy or the shipping process, please contact us at sales@ropadesi.com or sales@amyscart.com.

**10. Changes to This Shipping Policy**

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.

Last updated: 18-04-2024